Support
Need help with Measure Cards? Write any time. Every message is read.
Common Topics
Something isn't working
Let me know if something isn't behaving as expected. Please include your device, your iOS version, and a description of what happened.
A missing measure word
If a measure word you need isn't in the app, tell me and I'll look at adding it. In the meantime you can add it yourself: tap the plus button in any category, type the pinyin with tone numbers, and the tone marks, zhuyin and tone color are worked out for you.
iCloud across devices
Your favourites, your own words and your practice history sync through your personal iCloud. If two devices disagree, check that both are signed into the same Apple Account with iCloud turned on (Settings › your name › iCloud), and give them a moment on a network. The app works fine with no iCloud account at all — your data just stays on the one device.
No sound
Recordings ship inside the app, so no connection is needed. If a word plays silently, check the ringer switch and the volume while audio is playing, and that Measure Cards isn't muted in Settings › Sounds & Haptics.
Plus, restoring & refunds
Measure Cards Plus is a one-time purchase handled by Apple, not a subscription. Moved to a new device? Open Settings › Measure Cards Plus and tap Restore purchase. For a refund, visit reportaproblem.apple.com and sign in with your Apple Account.
What's stored, and where
There is no account and no tracking of any kind. For exactly what the app keeps and how it is handled, see the Privacy Policy.